ICS delivers follow-the-sun managed services from our headquarters in Dallas, Texas — with a service model designed to support organizations wherever they operate, whenever they need us.
ICS is headquartered in Dallas, Texas — one of the fastest-growing technology markets in the United States and a hub for enterprise IT services across the South, Southwest, and beyond.
From Dallas, we manage IT environments for clients across North America, with delivery teams and partners positioned to provide local support where it matters most.
ICS operates a hybrid delivery model — combining our US-based team with a vetted global partner network to deliver follow-the-sun managed services coverage and on-site support wherever our clients operate.
Our engineering, strategy, and account management teams are US-based — providing direct, high-context engagement with North American clients and ensuring accountability at every level.
Vetted delivery partners across EMEA and APAC extend our reach — allowing ICS to support multinational clients and organizations with international operations under a unified service model.
Our 24/7/365 operations model ensures that no matter when an issue arises — 2am Dallas time or 2pm Tokyo time — there's an ICS engineer available to respond and resolve.
Let's talk about how ICS's global service model can support your organization wherever you operate.
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